Mix and match for extra savings!

30-day money-back guarantee

 We stand behind everything we sell. If your order isn’t quite right, simply send it back within 30 days for a full refund — no fuss, no hassle.

30-day money-back guarantee

Frequently asked questions

Can I return an item if it’s not right?

Of course. You can return your order within 30 days of delivery. The process is simple and hassle-free.

Which payment methods do you accept?

We accept debit and credit cards (Visa, Mastercard, Maestro, American Express), Apple Pay, Google Pay, Shop Pay and PayPal. All payments are secure and encrypted.

How do I track my order?

You’ll receive a tracking link by email as soon as your order is dispatched.

How do I choose the right size?

Our clothes are true to size. If you’re between two sizes, we recommend going up a size for extra comfort.

How long does delivery take?

Orders are dispatched within 1–3 working days, with tracking included.

Is delivery free?

Yes, delivery is free on every order, with no minimum spend.

How can I contact you?

Email us at info@hartleyyork.com. Our team replies 7 days a week!

  • Mon–Fri: 9am – 5pm
  • Sat–Sun: 10am – 3pm

Free delivery

Free tracked UK delivery on every order, with tracking included at every step.

Easy returns

Not quite right? Our simple returns process lets you send the item back completely hassle-free.

Secure payment

Every transaction is encrypted and processed by trusted, secure payment providers.

Customer service

Questions before or after your order? Contact us any time at info@hartleyyork.com